Hi
i wonder if anyone can help? My son bought a triple pack of skylanders and one isn't recognised by the portal. I have tried it on both the giants portal and the swap force portal. The triple pack was purchased online and they have asked for me to send back everything in full to assess if it's faulty. My son is disappointed enough that one doesn't work, let alone taking the other two from him too. I don't have the packaging any longer and the stickers have been used so I wondered if there was an alternative solution?
Best regards
Caroline Barton