so i have been trying to get into contact with bungie customer support. there is only an email address bnet bugs. so i emailed that address i got an auto reply instructing me to call microsoft support. microsoft support told me to call activion customer support. the first phone number i received from microsoft: 1 800 225 6588 is no longer in service so i was told to call 310 255 2050. so when i called that number the automated machine told me to press 7 for destiny support. the automated machine told me to go to help.bungie.com and find support there. i have already made 3 diffrent forum posts in 3 diffrent catagories. there is no phone number for bungie support or direct email to contact a human being just automated reply bots. all i am trying to do is get into contact with someone that can help me get the items from the "Vault Of Glass" raid mission in destiny that i haven't received and that bungie has "patched". the following is my post on the bungie forums: so me and a group of 6 dudes ran the raid, 1 titan 2 hunters, 3 warlocks. everyone that ran the raid for the frst time got legendary items after we opened the gate in the first part. when we killed the hydra in the second phase the 3 others got even more raid legendary s. we opened all 3 chests and they got legendary and ascended materials. we made it all the way to atherion, before the servers cause the entire group to lag so bad we quit to retry again. the problem i see here is this was the first time i did any part of the raid (level 27 warlock) , and i haven't received any gear for completing any phase of the raid like the other first timers in the group had received. while opening the 3 chests, i had gotten 1 ascended shard in chest #1, a warlock band that was purely cosmetic in the 2nd. the last chest i received 1 ascended energy. so im curious why i didn't get any gear like my friends had received after completing the first 2 phases? how do i contact bungie customer support to let them know that the raid reward system is still broken. After all this is said and done i still love this game and will continue playing but com'on i should get something that's not purely cosmetic like a arm band.
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