Hey Support Team,
I've been playing for the last couple of weeks now and spent quite a few bucks on in-app purchases. Two days ago, I just finished upgrading my command center and was adding barricades around it. I was at 149/150 for barricades added so I tried adding the final one. I got an error code and the whole app crashed on me. I went to log back in and it would not allow me to log in at all. It would show the load screen and then crash once the load bar was full. I tried closing out the app from the multi-task bar to see if that would fix it. Still crashed. I then deleted the app and reinstalled from App Store. This time around, it loaded and brought me back to the tutorial. A message popped up and said it noticed I had another game already in progress and asked if I would like to reload to that (only issue I had with that is it said I had another game in progress with a command center level 1 and I am actually at 5). I tap on the yes, it goes back to the load screen, and then the app crashes once the load bar is full. The same thing happens when I tried re-installing the app from my MacBook. I've also tried a soft restart and a hard restart. Both have not worked. The only thing I haven't tried is resetting and wiping my whole device which I have no intention of doing at this point (it's a friggin headache).
The device I am playing on is iPhone 6, iOS Version 8.1.1. I still hvae 48GB of memory left.
Any suggestions? If nothing works, would like to get the money back that I spent on in-app purchases.