After receiving my Destiny Ghost Collectors Edition from GameStop (shipped via UPS) i charged the ghost figure as stated in the provided manual. Later the next day I inserted the plug into the back micro USB port on the figure, but the plastic housing that the USB plug goes into became detached and fell into the main body of the ghost. Now there is a large hole where the USB housing use to be and now I cannot plug the ghost into anything to charge it, not to mention the rattle of the port housing inside the figure. I tried the best I could to remove the back housing without damaging the figure but stopped before further damage was done. Everything else is fine with the collectors edition but I got the ghost edition for a working ghost to place with my other figures (and for the game mostly), but to have the figure now become inoperable only after one day and after the first charge is rather disappointing. If I have unknowingly voided the warranty somehow then please tell me so that I may try to fix the problem myself, otherwise please contact me with further instructions on how to correct my issue and finish my claim. I have created a Activision account and submitted three claims now but they are never verified or even generate a claim code for me to follow up on. If anyone knows of a direct email address or even a phone number for the warranty that covers the ghost . Thanks.
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